Panasonic support chat not helpful at all

by | Nov 9, 2016 | General | 0 comments

Shakema D (11/9/2016, 8:58:08 PM): Welcome to Panasonic Live Chat!
Shakema D (11/9/2016, 8:59:07 PM): Thank you for contacting Panasonic. How may I assist you?
Me (11/9/2016, 8:59:16 PM): hi
Me (11/9/2016, 8:59:22 PM): I have a brand new DMC-GX85
Me (11/9/2016, 8:59:56 PM): I have a message on the screen that To begin charging, turn off the camera.
Me (11/9/2016, 9:00:09 PM): I was told you could operate this camera and charge it at the same time
Me (11/9/2016, 9:01:21 PM): to begin charging turn the camera off
Shakema D (11/9/2016, 9:01:51 PM): I apologize for any inconveniences and I will be happy to assist you with this today.
Shakema D (11/9/2016, 9:02:47 PM): Please
Shakema D (11/9/2016, 9:03:09 PM): I apologize for the above error.
Shakema D (11/9/2016, 9:03:47 PM): It is recommended that you allow your unit to be fully charged at first use.
Me (11/9/2016, 9:04:00 PM): ok,and then after that?
Me (11/9/2016, 9:04:06 PM): can i operate it and charge it at the same time?
Shakema D (11/9/2016, 9:05:21 PM): I would not recommend that you do that.
Me (11/9/2016, 9:05:33 PM): is it possible or not?
Shakema D (11/9/2016, 9:06:26 PM): I would not recommend that you do that.
Me (11/9/2016, 9:06:35 PM): that doesnt answer my question
Shakema D (11/9/2016, 9:10:15 PM): I would not recommend that you do that.
Shakema D (11/9/2016, 9:10:20 PM): Is there anything else I can help you with the unit today?
Me (11/9/2016, 9:10:32 PM): you have not helped me but i give up
Shakema D (11/9/2016, 9:10:39 PM): Thank you for chatting with Panasonic. Have a nice day.